Last update: June 2023

Welcome to https://hekpoorthoneyfarms.co.za/ (the “Site”). These Terms and Conditions (“Terms”) govern your use of the Site and the purchase of products from Hekpoort Honey Farms. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

• Eligibility: You must be at least 18 years old to use the Site and make purchases.
• Account: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Prohibited Activities: You agree not to use the Site for any unlawful purpose or in any way that could harm us or our customers.

2. Products and Orders

• Product Information: We strive to provide accurate product descriptions and pricing. However, we do not warrant that the product descriptions, prices, or other content on the Site are accurate, complete, reliable, current, or error-free.
• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or any other issue identified by our team.
• Payment: By placing an order, you agree to pay the price applicable for the product at the time of purchase and any applicable shipping fees.

3. Shipping and Delivery

• Shipping: We will ship products to the address provided at checkout. Shipping times and costs may vary.
• Delivery: We are not responsible for delays caused by the courier or any other factors beyond our control.

4. Returns and Refunds

Please refer to our Refund Policy Refund Policy for information on returns and refunds.

5. Intellectual Property

• Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Hekpoort Honey Farms or its content suppliers and is protected by intellectual property laws.
• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal use. Any unauthorized use of the Site or its content is prohibited.

6. Disclaimer of Warranties

The Site and all content, products, and services available through it are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, products, or services included on or otherwise made available to you through the Site.

7. Limitation of Liability

To the fullest extent permitted by law, Hekpoort Honey Farms shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or the products purchased through the Site.

8. Indemnification

You agree to indemnify, defend, and hold harmless Hekpoort Honey Farms and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Site or any violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of The Republic of South Africa without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Hekpoort Honey Farms
Plot 504, Hekpoort
Krugersdorp, Gauteng
1790
shop@hekpoorthoneyfarms.co.za