Last update: June 2023
Hekpoort Honey Farms is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hekpoorthoneyfarms.co.za/ (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
- Information We Collect
Personal Data: We may collect personally identifiable information (“Personal Data”) such as your name, email address, shipping address, phone number, and payment information when you place an order or register on our site.
Non-Personal Data: We may also collect non-personally identifiable information (“Non-Personal Data”) such as your browser type, device type, IP address, and browsing behaviour on our site.
- How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfil your orders.
- Improve our website and customer service.
- Send you promotional materials and updates.
- Respond to your inquiries and provide support.
- Analyse site usage to improve our services.
- Sharing Your Information
We do not sell, trade, or otherwise transfer your Personal Data to outside parties except as described in this Privacy Policy. We may share your information with:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
- Security of Your Information
We implement a variety of security measures to maintain the safety of your Personal Data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
Depending on your location, you may have certain rights regarding your Personal Data, including the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us at shop@hekpoorthoneyfarms.co.za.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page. Your continued use of the site after any changes indicates your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Hekpoort Honey Farms
Plot 504, Hekpoort
Krugersdorp, Gauteng
1790
shop@hekpoorthoneyfarms.co.za